Refunds & Returns
We want you confident in every Accounting 24/7 Inc order. If something isn't right, we'll make it right.
Return window
Unused, unopened items can be returned within 30 days of delivery for a full refund of the product price.
Return shipping costs
Accounting 24/7 Inc does not currently offer free return shipping — customers are responsible for return shipping costs unless the item arrived damaged or incorrect, in which case Accounting 24/7 Inc covers the cost.
How to start a return
Email support@carrarocofe.com with your order number and items. We respond within 1 business day with instructions.
Refund timing
Refunds are issued to the original payment method within 5 business days of us receiving the returned item.
Damaged or incorrect items
If your order arrives damaged or you receive the wrong item, email us within 7 days and we'll ship a replacement at no cost.